There’s no set minimum for the number of calling hours. However, to get the best results, we usually suggest no less than 10 hours to ensure that your campaign achieves the desired results. We’ll help you figure out what makes the most sense for you, and we can adjust things based on what you need.

Nope! We don’t lock you into a long-term contract. Instead, we work on a rolling monthly agreement, which gives you the flexibility to adjust or stop services as needed. All we require is one months notice to reduce hours or cancel to ensure are team has stable work and can perform at their best.

Telemarketing is a strong option if you want to actively engage potential customers and generate leads, especially if you’re targeting clients with significant value. However, it might not be effective if your clients have lower value, as it may not provide a good return on investment. We can help you determine if telemarketing is the right fit for your needs or suggest other strategies that might be more effective.

Our payment terms are set up on a direct debit basis, with payment required in advance of the work being carried out.

We measure success through a combination of key performance indicators (KPIs) such as lead conversion rates, call quality, and campaigns. We provide detailed reports on performance metrics, allowing you to track progress and see the tangible results of our efforts. Regular reviews ensure that we stay aligned with your business goals and can make adjustments as needed to optimise success.

In marketing, results depend on various factors, including data quality, your brand's presence in the market, and online visibility. Although we cannot offer a guarantee, we focus on delivering high-quality services and effective strategies tailored to your needs, maximizing your chances of success. We focus on working closely with you, understanding your goals, and continuously adjusting our approach to help you achieve the best possible results.

Businesses should choose us because we bring a wealth of experience with tens of thousands of hours in telemarketing. We’ve studied the psychology of sales and learned from some of the best salespeople around the globe. This extensive knowledge and experience help us craft effective, tailored strategies that truly connect with your audience and deliver excellent results.

For our telemarketing services, we generally aim for about 20 to 25 calls per hour. This is an average because call volumes can vary. Sometimes, you might experience periods with no answers, which means we could make more calls in that time. Other times, a call might take longer if the conversation is more in-depth. We find that this average allows us to balance efficiency with the quality of each call to get the best results for you.

Our onboarding process involves several steps to ensure a smooth transition and successful campaign launch:

1: Initial Consultation: We discuss your needs, goals, and expectations.

2: Proposal and Agreement: We provide a detailed proposal and finalize the agreement.

3: Training: We train our team on your products or services and any specific requirements.

4: Campaign Setup: We set up the necessary tools, scripts, and processes.

5: Launch and Monitoring: We begin the campaign, closely monitor performance, and provide regular updates.

6: Feedback and Optimization: We gather feedback, make necessary adjustments, and continuously optimize the campaign for better results.

All our agents are employed in-house, and we do not outsource our services. This allows us to maintain high-quality standards and ensure consistency in our communication. Additionally, all our team speak with UK accents, providing a familiar and relatable experience for your clients.

We work with a diverse range of businesses, from startups to SMEs and corporate companies. Our services can be tailored to meet the specific needs and objectives of any business looking to enhance their marketing efforts, improve lead generation, and boost sales performance.

We provide training services that enhance both skillset and mindset for sales professionals. Our program includes tailored sessions to develop essential skills and cultivate a positive mindset, along with ongoing support through call critiques and performance reviews. Coaching covers key topics such as navigating gatekeepers, mastering persuasion, understanding buyer behavior, and handling objections. Members also benefit from real-time assistance via our Kia Academy chat and group training sessions that promote skill mastery and high performance. Our goal is to equip sales teams with the tools they need to excel and reach their full potential.